Last updated: 27/02/2026

Carilune is operated by a sole trader based in London, United Kingdom.

This Privacy Policy describes how we collect, use and protect your personal information when you visit or make a purchase from our website.

We comply with the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Time zone
• Cookies and usage data

When you make a purchase, we collect:

• Full name
• Billing and shipping address
• Email address
• Phone number (if provided)
• Order details

Payments are processed securely through Shopify Payments and PayPal. We do not store or have access to your full payment details.

2. How We Use Your Information

We process your personal data in order to:

• Fulfil and deliver your order
• Communicate with you about your purchase
• Provide customer support
• Comply with legal and tax obligations
• Improve our website and customer experience

Our legal bases for processing your data are:

• Contractual necessity (to fulfil your order)
• Legal obligation (tax and accounting requirements)
• Legitimate interest (website improvement and fraud prevention)
• Consent (for marketing communications)

3. Newsletter & Marketing

If you subscribe to our newsletter, we collect your email address through MailerLite.

You may receive:

• A welcome discount code
• Occasional updates about new collections and offers

You can unsubscribe at any time via the link included in each email.

4. Analytics & Cookies

We use Google Analytics to understand how visitors use our website and to improve performance.

Our website uses cookies to:

• Enable essential website functionality
• Analyse traffic
• Improve user experience

You can manage or disable cookies through your browser settings.

5. Data Retention

We retain order information for as long as required to comply with UK tax and legal obligations.

6. International Transfers

As we ship internationally, your information may be processed outside the United Kingdom through trusted service providers such as Shopify and PayPal.

These providers implement appropriate safeguards to protect your data.

7. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion (where legally permitted)
• Restrict or object to processing
• Withdraw consent for marketing

To exercise your rights, contact:

cariluneofficial@gmail.com